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"Jean and Steve - I just wanted to let you guys know a couple of things. First, my business has been suffering lately so this weekend I started putting out flyers again for my residential customers using the templates from your website. When I got home I logged into the website and saw all of your new sales letters for commercial use and also listened to the 2 hour marketing class audio. I am on fire now! I was thinking to myself, how can I market to businesses? I have been wanting to send out letters but did not have a clue where to start writing until now. Thanks to you I now have a PLAN. It feels good to know what I am going to do. I know you probably get tired of hearing this....but I do not know what I would do without you guys. I have looked high and low and there is nobody else in the industry that offers what you all do for the value. Just wanted to say thanks:)"  Diana Robinson, Snellville GA

" I just want to say thank you for a great resource center. After spending 5-6 years as a mom and pop janitor service, I set my sights on becoming a leader in our area. With you, its like having franchise help without the cost. We now have a growing operation of 20 plus employees and the piece of mind that we are on top of our game. From sales, to bidding jobs, to human resources, to customer satisfaction. Thank you."  Dave Norton, Bloomington, IL

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Featured Downloads
Marketing and Sales Success for Cleaning Companies: Ebook, Audio Class, Marketing Plans and more!Marketing and Sales Success for Cleaning Companies: Ebook, Audio Class, Marketing Plans and more!
Struggling to market your cleaning business? We have all the tools you need to learn how to market your cleaning business and actually get the results you're looking for! Ebook, 2 hour Audio Class and transcript, Marketing Plans, marketing materials and more! Don't waste any more time searching the Internet for that magic bullet - you can have access to all this and more - right now! . . . keep reading

EBOOK DOWNLOAD: Green Cleaning: Everything You Need to Know About Providing Environmentally Friendly Cleaning ServicesEBOOK DOWNLOAD: Green Cleaning: Everything You Need to Know About Providing Environmentally Friendly Cleaning Services
Do you want to offer green cleaning services to your customers but don't know where to begin? Become the first in your community to truly understand the full scope of just what it means to "clean green". Become the leading authority on green cleaning in your community. It's only a matter of time before your customers will be demanding that you use green cleaning products and procedures. So get a jump-start NOW and let your customers know that you're ready to convert their facility to green cleaning today! . . . keep reading

EBOOK DOWNLOAD: Bidding & Estimating for Cleaning CompaniesEBOOK DOWNLOAD: Bidding & Estimating for Cleaning Companies
Are you confused on how to prepare bids for commercial cleaning accounts? If you bid too high, you might lose the job, but bidding too low might mean you won't make a profit on the job. Walking that fine line and bidding correctly can have a huge impact on the success of your cleaning business. This Ebook will show you how to bid, step-by-step. Click here for more information. This Ebook is FREE for members, and only $37 for non-members. . . . keep reading

<b>RECENT ARTICLES</b>
Expanding and Diversifying Your Maid Service Business TodayExpanding and Diversifying Your Maid Service Business Today
CROSS CONCEPTS ARTICLE SERIES: This series will explore how to successfully manage and grow residential and commercial segments of our industry at the same time. In our first installment we will investigate why diversity is an important strategy in growing your business. . . . keep reading

Professional Squeegee Care: The Key to Successful Window WashingProfessional Squeegee Care: The Key to Successful Window Washing
If washing windows is a part of how you make a living, then you're probably pretty efficient at the technique you use. But before you set out to wash windows you need to make sure you're using the right tools, and that you're taking care of those tools so they work the way they're supposed to. Using a professional squeegee is the first step, and knowing how to care for your squeegee is of utmost importance. Following are tips for squeegee care: . . . keep reading

VIDEO: Recycled Floor Pads from Americo Mfg.VIDEO: Recycled Floor Pads from Americo Mfg.
VIDEO: Recycled Floor Pads from Americo Mfg. This video was shot at the 2008 BSCAI Convention and Trade Show. If you're serious about offering green cleaning services, then you need to think about the equipment and supplies you use too. Americo Mfg. is a supplier of hard floor pads. And they're the only manufacturer that they know of that makes it's pads from recycled material - plastic water bottles! . . . keep reading

AUDIO: Trade Show Recap - 2008 BSCAI ConventionAUDIO: Trade Show Recap - 2008 BSCAI Convention
This is a recap of the Trade Show floor at the 2008 BSCAI Convention and Trade Show. Included are the following vendors - Pullman Holt stone floor products, Aztec floor equipment, Value Certified Equipment and Sunbelt Rentals. Listen to the audio or read the written transcription. . . . keep reading

Does Hot Water Extraction Carpet Cleaning Affect Indoor Air Quality?
With all the talk about indoor air quality these days, people have become concerned that hot water extraction can adversely affect the indoor air quality of their homes and the buildings they work in. Is there a reason to be concerned? There shouldn't be, unless the carpet cleaning technician doesn't have the proper training or the right equipment for the job. . . . keep reading

AUDIO: How to Create a Bid Proposal - Seminar Recap - 2008 BSCAI ConventionAUDIO: How to Create a Bid Proposal - Seminar Recap - 2008 BSCAI Convention
This is a recap of the "How to Create a Bid Proposal" Seminar at the 2008 BSCAI Annual Convention and Trade Show. There is also a written transcription of the audio if you prefer to read about it. . . . keep reading

VIDEO: Microfiber Floor Pads at BSCAI Convention 2008VIDEO: Microfiber Floor Pads at BSCAI Convention 2008
This video was shot at the 2008 BSCAI Convention. I'm sure you've noticed that microfibers are everywhere! And now they're making hard floor pads made from microfibers. Although they might cost more than conventional floor pads, they last up to 7 times longer so they're very economical. The vendor we talked to is from . . . keep reading

Have You Been "Greenwashed"?Have You Been "Greenwashed"?
Increasingly we are being inundated with messages to be eco-friendly and planet aware. However, some companies are making claims that are not exactly representative of the products they are promoting. By meeting only the minimum standards for labeling themselves as "green" or "eco-friendly" some companies are promoting their products as suitable earth-friendly alternatives, when in fact they may not be. This is called "green washing". . . . keep reading


What's New
Register for the Free Telephone Discussion Forum - Tuesday, July 22nd at 10 AM CentralRegister for the Free Telephone Discussion Forum - Tuesday, July 22nd at 10 AM Central
Join us for our FREE Telephone Discussion forum on Tuesday, July 22nd. This month's call will be a continuation of our Marketing and Sales Success tele-class. We ran out of time in the class and have more great marketing ideas to share so we decided to have another call about marketing with our members, so sign up today! . . . keep reading

Dick Ollek CBSEDick Ollek CBSE
We'd like to welcome Dick Ollek, CBSE to our Panel of Experts! Dick is a 45 year veteran of the cleaning industry. He owned his own building service contracting firm for over 30 years and served as president of BSCAI (Building Service Contractors Association International). Dick now owns Consultants in Cleaning, LLC, and speaks at various industry conventions and seminars. . . . keep reading

AUDIO: Maid Service Basics: What You Must Know To Grow Your Residential Cleaning ServiceAUDIO: Maid Service Basics: What You Must Know To Grow Your Residential Cleaning Service
Maid Service Basics - What You Must Know To Grow Your Residential Cleaning Service. This is a series of interviews with residential cleaning expert, Debbie Sardone, The Maid Coach. And for those of you who own commercial cleaning businesses, you'll want to listen too - these important lessons apply to anyone who owns a cleaning business. . . . keep reading

Cleaning Humor Discussion ForumCleaning Humor Discussion Forum
Members: did you have a stressful day? Would you like to relax and just have a good laugh? Then join us in the Cleaning Humor Discussion Forum! Feel free to share your humorous stories, jokes, bloopers and oops moments. We'll see you there! . . . keep reading

Marketing and Sales Success for Cleaning Companies - Audio Class on CDMarketing and Sales Success for Cleaning Companies - Audio Class on CD
Are you struggling with finding new clients for your cleaning business? Do you wonder how other cleaning companies seem to market their business so successfully? Now you can discover the secrets to marketing your cleaning business that gets results! This two hour audio class on CD also includes a complete written transcript, eBook and extra bonuses! . . . keep reading


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